Contact
Demo, POC, or integration planning — technical team responds within 48 hours (demo).
Why reach out?
- ✓Platform demo & POC
- ✓MES / LIMS / historian integration
- ✓OT security assessment
- ✓Multi-plant license plan
- ✓Industry solution package quote
- ✓Sandbox & API key
24h response
NDA ready
Request a technical call
Briefly describe plant type, line count, and OT/IT stack.
Support tiers
Standard
Included
- ✓ Business hours support
- ✓ Docs & academy
- ✓ Monthly platform updates
Critical 24/7
Premium
- ✓ 24/7 P1 incidents
- ✓ 15 min first response SLA
- ✓ Dedicated Slack channel
Enterprise TAM
Custom
- ✓ Technical account manager
- ✓ Multi-site hypercare
- ✓ Roadmap prioritization
FAQ
Does the platform run on-premise or cloud?
Both: edge nodes on-premise, central management hybrid or full SaaS. Chemical plants typically use edge + private cloud.
Integration time with existing DCS/PLC?
PoC in 2–4 weeks via OPC-UA/MQTT gateway; full MES integration 8–16 weeks depending on plant size (demo estimates).
How does licensing work?
Module + line/reactor count + tenant — volume discounts for multi-site holdings. WHMCS integration on the roadmap.
GMP and IEC 62443 compliance?
Audit trail, e-sign, and zone/conduit design on-platform; certification completed with customer validation.